AI is digital intelligence technology. This was in development for many decades, but in 2023, AI has demonstrated that businesses can now finally rely upon it.
AI is extremely disruptive to business, since it offers an alternative to the largest cost of businesses: humans - for intelligent work. But replacing humans with AI - which is extremely fast, almost free and infinitely scalable - is a huge opportunity for businesses to cut costs, while becoming better and faster at the same time.
All of them. It's not that all industries will become completely human-free, but every business has some elements which are non-core and are typically done be less-trained employees.
All industries have such tasks like customer service, appointments scheduling, document management, report generation, order management, warehouse support and so on, where Complex Decision making is not involved - these can be very easily automated with AI
See the reasons why ALL businesses would be forced to adapt to AI here
Consider the level of repetitive logical white-collar functions in it.
Example: E-commerce industry: the entire business process is automated as much as possible: digital marketing, digital shop, digital orders passed digitally to warehouse or third party shippers, with digital customer service. The more an industry is digitized, the more it can be automated by AI!
Consider the level of repetitive logical white-collar functions in it.
Example: Plumbing industry. In the future, plumbers have an AI-based SAAS mobile app for efficiency: to automate all the non-core tasks like appointments, re-scheduling, invoicing etc. Customers chat with the AI Bot on the website, as if it's a real person! AI also communicates with the plumber like a virtual assistant.
An AI Business Bot is essentially a free employee.
Can you think which industry would NOT want a free employee??
Published 12/07/2023
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